Register your damage preferably by email at email@example.com or call us at 040 - 290 73 99. We would like to give you advice first, and can help you with the paper work, communicate with the insurance companies and inform you about the conclusion of the claim.
Report your damage digitially via the portal here.
When you cannot reach us immediately (i.e. in the evenings or on the weekend) and our help is needed straight away, you can call our 24/7 help service at 088 - 112 18 16
Do you have glass insurance with your AC Combipolis and window damage?
Contact Uniglas 088-8640016 and make an appointment for replacement, Uniglas will arrange the handling with Nh1816.
Always inform the police first in case of a burglary. Afterwards, you can contact us for the completion of the paper work. Please call 040-2907399.
Please contact AC advisors at 040-2907399
If you want to insure a car outside office hours, please send an email with the license plate + ‘meldcode’ (last 4 digits of the car-registration number) to firstname.lastname@example.org
We give you temporary coverage from the moment you send the email, so you can start driving immediately. On the first working day after we received your message, we will contact you to discuss the details and make the insurance final.
Is your car stolen? Then it is important to inform several organizations:
With all other damages you have to fill out the European Damage Form with -if applicable- the other party. Please be aware that all parties involved must sign the form and fill out the reverse side of the form at home.
Then you can ask a recognized damage repair company to calculate the damage. Always fill out the European Damage Form as well.
After receiving the Form we will complete your claim.
Do you have travel insurance with your combination policy? When there is an emergency you can call the following number 24/7: